[vc_row][vc_column][vc_toggle title=”Who to contact if i need help?”]We have a live chat option available for you to speak to agents right away in the bottom right corner of the window. You can also e-mail our support team.
Customer service hours are from Monday to Saturday from 9AM – 9PM [/vc_toggle][vc_toggle title=”Do i need a doctor’s prescription to sign up?”]To become a member, you do not need a doctor’s prescription! We require age verification, usually with a drivers license to ensure you are at least 19 years old and a resident of USA.
How to Sign Up with Premium Cannabiz
Signing up is easy, just follow these 3 simple steps!
- Register for our website by clicking HERE
- You must provide Government ID proving you are 19 years old or older to register
- Your account will be approved immediately with AgeVerify.
- Once approved, you will then be ready to order anything on the website!
[/vc_toggle][vc_toggle title=”Why am i not receiving confirmation mails?”]Not receiving any order confirmation email with payment instructions or tracking information? Please make sure to check your spam and junk folders. You may also have to whitelist our e-mail address.[/vc_toggle][vc_toggle title=”How will my order be packaged?”]Cannabis is placed in a sealed bag and then vacuum sealed again before being placed in a box[/vc_toggle][vc_toggle title=”Do you ship outside USA?”]Yes we do.[/vc_toggle][vc_toggle title=”How do i order?”]
- Browse through our store and add items you would like to our cart.
- Checkout securely and safely.
- Your order will be fulfilled and shipped once PAYMENT is RECEIVED. You will have a tracking number within 30-1 hour after payment.
- If you do not send payment within 48 hours your order will regretfully be canceled
- Contact our online support chat or our website number provided in the contact us page to make payments.
[/vc_toggle][vc_toggle title=”Signature Required on Package?”]By default, a signature will be required for ALL ORDERS. If you do not want this option, please leave us a note when ordering.[/vc_toggle][/vc_column][/vc_row]
